Welcome to BQ Leather. By accessing or purchasing from our website, you agree to the terms and conditions outlined below. These terms ensure transparency, safety, and trust between you (the customer) and us (the seller). Please read them carefully before placing an order.

1. General Information

This website is operated by BQ Leather, located in Sialkot, Pakistan. By visiting or shopping with us, you agree to comply with all terms, conditions, and policies mentioned on this page.

We reserve the right to update or modify these terms at any time. Continued use of our site after any changes means you accept those updates.

2. Product Information

All our products are crafted from 100% genuine leather. Slight variations in texture, color, or grain are natural characteristics of real leather and should not be considered defects.

We strive to display product colors and details as accurately as possible. However, minor differences may occur due to lighting or screen settings.

3. Pricing & Payment

  • All prices are listed in PKR (Pakistani Rupees) and are inclusive of applicable taxes.

  • We accept payments via secure and trusted payment gateways.

  • Prices may change without prior notice, but once you place an order, the price is final for that transaction.

4. Orders & Confirmation

Once an order is placed, you’ll receive a confirmation email or SMS.
If any issue arises (such as out-of-stock items or incorrect details), our team will contact you directly before processing.
We reserve the right to refuse or cancel any order if fraudulent activity is suspected.

5. Shipping & Delivery

We offer free delivery across Pakistan.
Orders are typically delivered within 3–5 working days after dispatch.
For full details, please visit our [Shipping Policy] page.

6. Returns & Refunds

If you are not satisfied with your purchase, you may return or exchange it within 7 days of delivery under certain conditions.
Please refer to our [Return & Refund Policy] for complete details.

7. Custom Orders

Customized or made-to-order leather products are crafted specifically for you.
Such items are non-returnable unless they arrive damaged or defective.

8. Intellectual Property

All content on this site — including text, images, product designs, and logos — is the intellectual property of BQ Leather. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

BQ Leather is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products should be used as intended and cared for according to our care guidelines.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Pakistan.
Any disputes shall be resolved through mutual discussion or under the jurisdiction of courts in Sialkot, Pakistan.

11. Contact Us

For any questions, feedback, or legal concerns, please reach out to us:

📧 bestqualityleather@gmail.com
📞 +92 349 4141742
🏠 Near Yateem Khana Ground, Defence Road Pul Aik, Sialkot 51310, Pakistan